Then we can send messages by using this profile. Read receipt confirming the recipient viewed the message In Tracking part, check the following option:ĭelivery receipt confirming the message was delivered to the recipient’s e-mail server In the Outlook Options dialog box, click Trust Center in the left bar, and then click the Trust Center Settings button. Click File > Options to open the Outlook Options dialog box. Open shared mailbox (ERP) in Outlook 2013.ģ. To block email tracking or block sending read receipt in Outlook, please do as follows: 1. Please use UserA account information(User name: Domain\UserA and Password) to log into this shared mailbox.ġ. Open Outlook 2013 with new created profile EPR and a Windows Security window would pop-up. In Mail window, check Prompt for a profile to be used when starting Microsoft Outlook and click Apply > OK.ĥ. In the Auto Account Setup window, fill in the E-mail Account name(EPR) and E-mail Address( Then click Next without type Password.Ĥ. Look for the option that says Options in the left sidebar and click on it. Open Control Panel > Mail > Show Profiles > Add > type EPR to name the profile > OK.Ģ. Request a Read Receipt For All Outgoing Emails In Outlook Launch Outlook on your computer and click on the File tab at the top. Create a new Outlook profile for shared mailbox and configure the shared mailbox with UserA account (who has full access permission to this shared mailbox) in Outlook 2013:ġ. NOTE: If youve requested a receipt but dont receive one, it doesnt necessarily mean your message. When the message is delivered and/or read, youll receive a confirmation e-mail message. Select the Options tab, and then select the Request a Read. Click the Close button and send the message as usual. Open Outlook and select New Email in the New group to launch the New Message window. We can check the Delivery Reports in ECP by the provided articles above.Īlternatively, we can create a new Outlook profile for this shared Exchange mailbox (for then enable tracking for this mailbox in Outlook. To request a read receipt, click the Request a Read Receipt for This Message check box to select it.
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